What information do we collect?
How do we use your information?
We may use the information we collect from you when you register, purchase products, respond to marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.
What about "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include goldenrose.com.my. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Underage Users (Minors)
We acknowledge that minors (individuals under 18 years of age) are using the Internet. Thus, we encourage these children to have parental or guardian permissions prior to disclosing Personal Information or to participating in our events or promotions. However, we do believe parents or guardians should play a central role in their child’s online activities and should monitor those activities to ensure that sites visited by their child are respecting their child’s privacy. We suggest using those On-Line Services or software that controls children’s online activities by preventing children from giving out names, addresses, and other personal information without parental permissions.
All minor users are required to provide us with the same Personal Information as ones required for Adults in order to register with us and to participate in our events or promotions. However, we reserve the right to decline registration or to ask for parental permissions depending on the age of the users.
Using cookies as mentioned previously, Golden Rose Malaysia might collect data regarding children’s Private Information. Such collected data is used to provide the service appropriate and popular for children.
In pursuant to the law, Golden Rose Malaysia is required to protect Personal Information of all minors. All Private Information is kept in secured network and only authorized staffs have access to this information.
All parents or guardians wishing to view their children’s Private Information in our database shall submit legal proof of their parental or guardian status to us .
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Once an user visits our site, you automatically give us your consent for collection and use of your Private Information. We may change this policy from time to time.